ServiceM8 (Service Mate) is a cloud-based Software-as-a-Service (SAAS) application that allows you to simply manage any service business. It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when staff are at client sites
Easy job allocation
Easily allocate jobs to staff members using drag-n-drop. Staff will be notified instantly.
With built-in scheduling reminders, email and SMS capabilities, you can dispatch information to your staff faster than ever before, keeping them up to date with their schedule.
Send emails to your clients direct from the job card. Use an email template to make emailing even faster.
Remind clients of appointments, notify of parts arrival or request a call back to your office.
Staff receive instant notifications of any changes to their schedule or urgent jobs that are allocated.
Smart job dispatch
Seeing all your staff on the map helps you to make smart dispatch decisions, without having to interrupt them with a call or SMS.
Easily manage multiple staff schedules. Simply drag jobs onto the scheduled time and staff member of choice.
Instantly dispatch urgent jobs to staff by simply dragging the job directly onto a staff member.
Flexible job allocation
Allocate jobs to a booking window rather than a specific time. A more flexible way of working where an exact booking time is not a requirement.
Use customisable job queues to manage jobs awaiting further action but not yet scheduled to a staff member.
Professional quotes & invoices
Create professional quotes and invoices in seconds. Print, email, SMS or even post* to your clients while on site.
Tell clients you’re on the way
SMS clients to notify them that you're on-approach to the job, with an estimated time of arrival.
Even the best staff can forget appointments. Automatic job reminders alert you before scheduled bookings, including the estimated travel time to site.
Ensure consistent professional email communication with your clients from everyone in your business.
Quote & invoice templates
Select from our range of beautiful template designs or even customise your own. Our templates automatically use your uploaded company logo.
Don’t get lost
With turn-by-turn navigation on your iPhone or iPad, you'll never get lost on the way to a job.
Never lose details
With all client and job information stored in one location from the first call, you'll never lose client or job details again. Bring up past jobs instantly with powerful search.
Photos are automatically branded with job details. A helpful professional record for clients, linked directly to the job.
The job diary
The diary records and displays all notes, photos, documents and status changes over the life of a job.
Create invaluable visual records, such as before and after photos, by taking photos through the app on your iPhone or iPad.
Use job badges for quick reference to critical information about a job, such as a "warranty job", "take payment facilities", "multi-storey building".
Take it on the road
Having job history can sometimes be the difference between finishing the job first-time and having to schedule a second visit.
Email and Text
Send email and text messages directly from ServiceM8, with every message stored in the job diary.
Save any external files that you might need for the job
Use notes to record any new information throughout the job
+ GSTfor 52 weeks
Setup and configuration (Basic)
Invite and setup users
3 Email/SMS templates (with dynamic fields)
Training (1 in your office. Additional webinar or in our office)
Simple Project planning
Setup and configuration (Medium)
Integration into Xero or MYOB (certain versions only)
2 Invoice/quote templates (with dynamic fields)
4 Email/SMS templates (with dynamic fields)
Training (2 in your office. Additional webinar or in our office)
Advanced project planning
Setup and configuration (Advanced)
Business activity statements
Integrate credit card payment option (stripe)
Replicate existing jobs into ServiceM8
Custom access levels
3 Invoice/quote templates (with dynamic fields)
5 Email/SMS templates (with dynamic fields)
3 Forms (Any additional after at $180.00 each)
Training (3 in your office. Additional webinar or in our office)
To find out more about this service or request a complimentary consultation, simply fill in the form below and a member of our friendly team will be in touch shortly.
1300 454 174
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