ServiceM8 (Service Mate) is a cloud-based Software-as-a-Service (SAAS) application that allows you to simply manage any service business.

It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when staff are at client sites.

It will guide you from job quoting (or job estimates) right through to invoicing and payment. You will have real-time information on what jobs are currently active, what quotes have been issued to clients, and where and when staff are at client sites.

  • Easy Job Allocation
    Easily allocate jobs to staff members using drag-n-drop. Staff will be notified instantly
  • Communicate Effectively
    With built-in scheduling reminders, email and SMS capabilities, you can dispatch information to your staff faster than ever before, keeping them up to date with their schedule
  • Professional Quotes & Invoices
    Create professional quotes and invoices in seconds. Print, email, SMS or even post to your clients while on site
  • Job Reminders
    Automatic job reminders alert you before scheduled bookings, including the estimated travel time to site
  • Add-ons
    At the click of a button, increase the functionality of ServiceM8 to suit your business
  • Easy Job Allocation
    Easily allocate jobs to staff members using drag-n-drop. Staff will be notified instantly
  • Communicate Effectively
    With built-in scheduling reminders, email and SMS capabilities, you can dispatch information to your staff faster than ever before, keeping them up to date with their schedule
  • Professional Quotes & Invoices
    Create professional quotes and invoices in seconds. Print, email, SMS or even post to your clients while on site
  • Job Reminders
    Automatic job reminders alert you before scheduled bookings, including the estimated travel time to site
  • Add-ons
    At the click of a button, increase the functionality of ServiceM8 to suit your business

 

CLOUD-BASED SOFTWARE-AS-A-SERVICE APPLICATION

  • Easy job allocation

    Easily allocate jobs to staff members using drag-n-drop. Staff will be notified instantly.

    Communicate effectively

    With built-in scheduling reminders, email and SMS capabilities, you can dispatch information to your staff faster than ever before, keeping them up to date with their schedule.

    Email clients

    Send emails to your clients direct from the job card. Use an email template to make emailing even faster.

    SMS clients

    Remind clients of appointments, notify of parts arrival or request a call back to your office.

    Schedule notifications

    Staff receive instant notifications of any changes to their schedule or urgent jobs that are allocated.

     
  • Smart job dispatch

    Seeing all your staff on the map helps you to make smart dispatch decisions, without having to interrupt them with a call or SMS.

    Simple scheduling

    Easily manage multiple staff schedules. Simply drag jobs onto the scheduled time and staff member of choice.

    Instant dispatch

    Instantly dispatch urgent jobs to staff by simply dragging the job directly onto a staff member.

    Flexible job allocation

    Allocate jobs to a booking window rather than a specific time. A more flexible way of working where an exact booking time is not a requirement.

    Job queues

    Use customisable job queues to manage jobs awaiting further action but not yet scheduled to a staff member.

     
  • Professional quotes & invoices

    Create professional quotes and invoices in seconds. Print, email, SMS or even post* to your clients while on site.

    Tell clients you’re on the way

    SMS clients to notify them that you're on-approach to the job, with an estimated time of arrival.

    Job reminders

    Even the best staff can forget appointments. Automatic job reminders alert you before scheduled bookings, including the estimated travel time to site.

    Email templates

    Ensure consistent professional email communication with your clients from everyone in your business.

    Quote & invoice templates

    Select from our range of beautiful template designs or even customise your own. Our templates automatically use your uploaded company logo.

    Don’t get lost

    With turn-by-turn navigation on your iPhone or iPad, you'll never get lost on the way to a job.

    Never lose details

    With all client and job information stored in one location from the first call, you'll never lose client or job details again. Bring up past jobs instantly with powerful search.

    Branded Photos

    Photos are automatically branded with job details. A helpful professional record for clients, linked directly to the job.

     
  • The job diary

    The diary records and displays all notes, photos, documents and status changes over the life of a job.

    Photos

    Create invaluable visual records, such as before and after photos, by taking photos through the app on your iPhone or iPad.

    Badges

    Use job badges for quick reference to critical information about a job, such as a "warranty job", "take payment facilities", "multi-storey building".

    Take it on the road

    Having job history can sometimes be the difference between finishing the job first-time and having to schedule a second visit.

    Email and Text

    Send email and text messages directly from ServiceM8, with every message stored in the job diary.

    Attach files

    Save any external files that you might need for the job

    Job notes

    Use notes to record any new information throughout the job

       

You're Connected

Easy job allocation

Easy job allocation

Easily allocate jobs to staff members using drag and drop staff will be notified instantly.

Communicate effectively

Communicate effectively

With built-in scheduling reminders, email and SMS capabilities, you can dispatch information to your staff faster than ever before, keeping them up to date with their schedule.

Email clients

Email clients

Send emails to your clients direct from the job card. Use an email template to make emailing even faster.

SMS clients

SMS clients

Remind clients of appointments, notify of parts arrival or request a call back to your office.

Schedule notifications

Schedule notifications

Staff receive instant notifications of any changes to their schedule or urgent jobs that are allocated.

  • ServiceM8 1

    ServiceM8 1
  • ServiceM8 2

    ServiceM8 2
  • ServiceM8 3

    ServiceM8 3
  • ServiceM8

    ServiceM8
  • ServiceM8 5

    ServiceM8 5

ServiceM8_Certified_Partner-(4).png

 


 
"Before ServiceM8 came along, we were just inundated with the paperwork side of things and trying to keep track of the boys and what jobs were on. It was just stressful."
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