Case Study

Case Study: Franchise business

When Carbon was approached by this franchise business, they were still doing everything in Excel, meaning they were spending hours and hours on manual data entry. When our bookkeepers got involved, we set them up on Xero and have been able to provide meaningful reporting back to them to track their cost of goods sold and labour utilisation, based on rolling four-week cycles.

This gave them real-time insight to be able to adjust their rosters accordingly, like sending people home when it’s not busy. It’s real-time data, which allows them to constantly tailor their costs to match the business performance. It has allowed them to make big savings on wages and associated expenses, substantially improving profit.

Meanwhile, all their reporting, filing and record-keeping is online. We have regular touchpoints so that they can understand their numbers and how to improve them. It also gives them the certainty that their reporting obligations have been met.

Essentially, they no longer feel alone in business.

But is it expensive?

No. Through the smart use of technology, we’re able to optimise our efficiency and pass these savings onto our customers. We have various bookkeeping and payroll packages available that are completely fixed price, giving franchisees certainty in terms of exactly what their investment is to stay in control of their business whilst also getting countless hours back.

Hours that they can then use to grow their business or spend time with their family.

The cost of a bookkeeper is significantly lower than the value they can add in terms of improving the profitability of the business, but also significantly less than the potential penalties for reporting incorrect information or not meeting ATO deadlines.