The Carbon Group Culture

It’s simple, companies with a strong supportive work culture have a more productive and overall happy workplace. Culture is driven from the top, which is why it is so vital that management set the expectations and tone of the company from the get go.

Here at Carbon, we take pride in knowing that our culture has a positive effect on our workplace and overall productivity. We firmly believe that having a strong company culture has effected the overall success of Carbon. We implement certain strategies to ensure that our employees enjoy coming into the workplace. We provide an environment that challenges, that entertains and an atmosphere that people generally like to be in and around.

A few things that we implement here at Carbon, is having fun and quirky office interior. Our office is definitely one of a kind. We have graffiti art on one of our walls, a Lego picture on another, and a lounge area that is accompanied by a Super Mario backdrop. Having this fun office interior makes the office environment light, in amongst all the day to day business activity.

We also have a ping pong table, yes that’s right, a ping pong table, that the carbonites can jump on at any point during the day and have a match. Not only does this add some innocent office competition but it gets the carbonites interacting with each other and allows them to clear their mind of whatever they’re working on, which in turn makes for a lot more productivity.

One thing you will find when stepping into the carbon business group office, is everyday there is something fun happening, from cake days (where the carbonites get free cupcakes, yes, free cupcakes) to having a culture awareness day (everyone brings a dish from their culture). The Carbon culture is one to be proud of, and we know it is one of the most integral part of our business.

Partner Perspective – Michelle Maynard

We’re kicking off each month with an interview from one of the eight Carbon partners to get an insight into what it is like working at Carbon Group, what their business values are, workplace tips and some interesting facts about each of them!

This week our Head of Marketing sat down with one of our newest partners in our accounting division Michelle Maynard to ask her some thought provoking questions.

How long have you been with Carbon? What made you choose Carbon?
I have been with Carbon since November 2017. Carbon is unlike any Accounting Firm I have ever worked for. I watched their rapid expansion for around 9 months before I contemplated coming on board. They are innovative, young, technologically driven and approach their business with a passion I haven’t seen in other accountants.

What is your favourite aspect of Carbon Business group?
My favourite aspect of Carbon is the people. My fellow Partners are personable, fun and driven. They are supportive and forward thinking. Being so new in business, it is amazing to have access to such successful people to mentor me. But not only the Partners – the staff of Carbon are also of the highest quality. Fun and witty – coming to work does not feel like work at all!

What’s your top 3 tips for effectively managing your tax each year?
Record keeping – make sure you keep on top of your records. Keep receipts and invoices – either electronically or physically.
Bookkeeping – have some sort of bookkeeping in place. We highly recommend Xero as it is user friendly and understandable. Using a software like Xero will allow you to monitor how your business is going all throughout the year.
Tax Planning – undertake tax planning with your accountant in around March. This is an exercise where we look at how your business has performed in the year to date and forecast the last quarter. We then look at strategies we can implement to reduce your tax liability and give you the steps to implement. I am yet to do this for a client and not save them in tax!

What’s one thing someone can do to save time before they meet with an accountant in order to maximise time?
Make sure their records are in good order.
Be in constant contact with their accountant throughout the year – Carbon encourage our clients to discuss business issues as they arise, not just at the end of the year, so we can help out in real time. By having regular contact, we can make sure we provide the real and timely advice that will benefit our clients.


It was fantastic sitting down with Michelle to hear what she had to say about what Carbon’s workplace is like from her perspective as a partner. Stay tuned for next month’s partner perspective blog.

Read more about Michelle here here

The New Face of Marketing – The Designer Dyad

Hitting the Carbon office this month- Our new marketing team!

Welcoming The Designer Dyad, our newest and coolest designers that are taking a new approach on Carbon’s marketing. They love to say “You dream it. We design it” and that is exactly what they do!

A creative, digital branding agency that started between two hard-working, dedicated women, saw The Designer Dyad form into the thriving business it is today. Sharmini Fraser and Regan Frugtniet have a combined experience of 12 years in the digital space and a shared obsession for branding and design. With a team of people behind them, they have opened their doors to new opportunities and we are so pleased that they have taken Carbon on as their newest client.

Regan was previously working for a digital marketing business over the past 5 years, heading their branding department, whilst also running her own branding business on the side.

Sharmini has been running her own digital design business for the past 7 years, whilst also creating a Night-Life app before joining forces with Regan to create The Designer Dyad.

From branding and social media, to website design and digital marketing, The Designer Dyad covers all of our marketing needs. With their expertise, they will be able to successfully support each division under the Carbon Group with marketing and more, and we cannot wait to see how their work builds on the values we promote here at Carbon.

We look forward to working with them closer.

View their website here

Our Next Quarterly Networking Event – Brand & Your Business

Have you been to one of Carbon’s Quarterly Networking Events? These events are a great chance to make new connections, meet with other like-minded business individuals, improve leadership skills, and learn the best practice principles on a range of topics from industry leading experts.

Held at the Voyuer Bar in Subiaco, our last event was a hit, with the focus on ‘Tech and your Business’. Based around strategic HR and digital marketing, this event was an insight into the world of tech from a house of industry leaders that was well received by our guests and had everyone talking!

We hope that our next event will be an even greater success and that our guests will take away a new world of knowledge, so we have invited Sharmini Fraser and Regan Frugtniet from The Designer Dyad, James Lush from Lush Digital and Rebecca Browder from Murfett Legal to speak to us. Our next Quarterly Networking Event “Brand & Your Business” will be based around PR and brand management, assisting with keeping your business on track in relation to how clients and the public view your business.

All attendees will have the opportunity to expand their own business’ influence and connect with other business individuals.

Join Perth’s business community and book a ticket to Carbon’s Quarterly Networking Event now!

See you there!

Proceeds are donated to Classroom of Hope.

Tips for the Holiday Season

With Christmas rapidly approaching we know many retailers are preparing (or more likely, in the throes of) their busiest time of the year. However, for many SMEs not in the retail space, the holiday period promises a slowdown that can be hard to manage. Here at Carbon Group we thought we’d tackle these two issues head on for you with a few tips and tricks to help guide you this festive season.

Top three tips to help retailers manage the busy period.

  1. Remember, large sales and high levels of staff typically mean larger than normal GST, PAYG and Superannuation bills due in February. Make sure you plan accordingly and put aside enough money to cover these expenses.
  2. It’s all about supply, demand and being prepared. Make sure you thoroughly track your stock, maintain a high margin and make sure you have high turnover stock readily available. This will keep sales turning over and more importantly, your customers happy.
  3. Manage your people. It is important for retailers to keep a close eye on, and accurately track labour during busy periods. It is very easy to over commit (or under commit) on labour without understanding the implications this can cause.

Top three tips SME’s can employ to manage the holiday slow down and actually enjoy the festivities.

  1. Run a cash flow forecast. It’s especially important to ensure you have enough money in your accounts to pay wages while your business is closing down.
  2. Chase your outstanding payments now. The closer you get to Christmas, the less likely you are to get paid. Remember other businesses will be closing over Christmas too and putting aside money for their own festivities, so it’s best to chase payments early.
  3. Avoid a slow start after the break. Have work lined up for you and your team as soon as you return. Manage your workflow, so it doesn’t take a month to get back into the swing of working.

We think it is important for all business owners to enjoy the festive season and all the happiness it can bring. Worrying about work shouldn’t be high on your list of things to do!

Hopefully these tips will help you manage the holiday season. It is important to note, no matter the size of your business the key things you need to focus on are being prepared, planning accordingly and to keep managing those accounts.

If you think you might need a little help, or would like some more advice, definitely get in touch with our super helpful Accounting team.

Carbon Group’s November Networking Event

Well that’s a wrap folks. Last Tuesday Carbon Group held our final networking event for 2017 and it was a full house of industry leaders. With a focus on ‘Tech & Your Business’ the event featured a line-up of excellent guest presenters including Chris Bates the Founder & MD at Checkside, Bernard Chia the Founding Partner at Alyka and Greg Riebe the Chairman at Perth Angels.

Chris Bates took attendee’s through the 8 Pillars of strategic HR and how leveraging HR technology can increase revenue growth by up to 150%. Chris managed to pack a lot of information into a short ten-minute timeframe including how SMEs can build great people management systems, recruit and train A-grade staff and how to drive a high-performance and engaged workforce. He also gave us a sneak peek at a few cool applications including bambooHR, definitive, Wrike and Trello.

We then jumped straight into the world of kick ass digital marketing with Bernard Chia. We were immersed in next generation programmic ads, artificial intelligence, real time add optimisation and EDM campaigns. Attendee’s came away with some smart tips on how to strategise content, measure the true value of their marketing channels and the right ways to attribute conversions.

The formalities were rounded out by a veritable ‘how to guide’ from Greg Riebe on investing in the tech start-up space. Greg’s pro-tip for assessing investment opportunities came in the form of 6 P’s: Pitch, proposition, proof, protection, people and plan. Perhaps the most important message taken away by attendee’s was the importance of understanding their investment focus and being open to networking with like-minded professionals.

It has been a fantastic year for Carbon Group and we have definitely enjoyed hosting these networking events for Perth’s business community. We feel it is through shared learning and networking with energetic like-minded individuals that we can better ourselves on both a professional and personal level.

Thank you to all of our speakers over the year, to the fabulous folk at Grazie Gifts for their door prize, and everyone who attended the events. It wouldn’t have been possible without you!

Carbon Group Expand Victoria Operations

Carbon Group is taking a huge step forward today announcing a merger with Melbourne based business BAS Attack Bookkeeping. Headed up by our new Carbon Bookkeeping Partner Allison Gardiner, the venture will expand Carbon Groups existing presence in Victoria.

Carbon Group views this new merger as an important step in our national expansion strategy and a way to consolidate our position as a leader in the accounting industry.

Allison, who has more than two decades of experience, this week made the bold decision to merge her business, BAS Attack Bookkeeping with Carbon Group. Knowing she could leverage off our existing infrastructure and that her customers would benefit from our award-winning brand was all the encouragement Allison needed to take on this new venture.

“We’ve identified Victoria as a strategic growth area in which we want to expand. We are excited to have merged with Allison who is like minded in her approach to helping businesses with dynamic systems solutions.” Says Carbon Group Co-founder Jamie Davison.

For her part, new Partner Allison is ‘thrilled with this new opportunity, for both the growth it will undoubtedly facilitate for my business and the considerable benefits it will bring to my clients’.

After three fantastic years of unparalleled success, Carbon Group have decided to take progressive steps in assertively expanding our business operations throughout Australia. In coming months, you will continue to see exciting advancements.

Puzzle Solved: Internal vs. External Bookkeepers

With so many small businesses failing in the first five years, finding the right bookkeeper can be instrumental for long-term success. Many SME’s fall into the trap of thinking they either need an internal OR an outsourced bookkeeper. But here’s an idea… why not have both?

The role of an internal bookkeeper

Typically, the role of a bookkeeper is to help your business with day-to-day accounts, i.e. recording sales and other transactions. Many businesses prefer to hire an internal bookkeeper, as they can be kept accountable and are accessible 24/7. Typical tasks for a bookkeeper would include:

  • Recording and tracking sales, purchases, payment and receipts
  • Collating and organising financial data on a day-to-day basis
  • Liaising with your accountant
  • Maintaining business processes

Hiring an external bookkeeper

The alternative is hiring an external bookkeeper, an option with a range of associated benefits:

  • Lower costs – as there is no annual salary, superannuation, training, annual leave, sick leave, etc
  • Access to additional expertise – external bookkeepers have often worked with a large client base in a range of industries.
  • Outside perspective – an external bookkeeper offers neutral advice on your business
  • Free up your time – hiring an external bookkeeper allows you to focus your time on what you love to do.

The benefits of bookkeeping firm who compliments the work of your internal bookkeeper

It is kind of like having your cake and eating it too. You have a great internal bookkeeper who is an asset to your business AND you benefit from the additional expertise and experience an external bookkeeper provides your business.

Your internal bookkeeper would be accountable for data entry, bank reconciliations, issuing invoices, paying bills, and answering telephone enquiries. Whereas your external bookkeeper can help with high-end business strategy advice and provide cost effective bookkeeping support and assurance.

Here at Carbon Group we liaise with a range of business owners on a daily basis, and understand the advantages of using both an internal and external bookkeeper. To give you an example, what we provide as an external bookkeeper includes anything from:

  • Preparation and lodgement of business activity statements
  • Preparation and lodgement of PAYG payment summaries
  • Review your internal bookkeepers’ work each quarter by a CPA/CA
  • As a registered bookkeeping firm, we’re granted an extra four weeks to lodge and pay your activity statements, removing some deadline pressure and assisting with cashflow
  • We’re Xero experts, and receive discount which we can pass on to you

Sounds good, right? If you think your business would benefit from a team of CPA qualified bookkeepers, then contact Carbon Bookkeeping for a complimentary discussion on how we can help your business grow.

Benefits of Customers Centric Accounts Receivable

As more and more businesses ride the cloud and hop on the automation bandwagon, a compelling question we find ourselves asking: Automation works for us, but how does it work for you, our customers? Our Carbonites are saved from many tedious routine tasks, but are we losing the personal touch you have come to expect?

Automated accounts receivable software, ezyCollect, has helped break the mould with software designed to meet your needs. We thought we’d create a quick list of how you can benefit:

Be the reminder system your customers rely on

Busy customers can lose track of time and forget to pay. Even though your business operates efficiently, your customers may not have the systems in place to stay on top of their accounts payables. You’ve probably had customers reply to your reminders with an apologetic “Sorry, I overlooked your invoice, thanks for the reminder.” Automating a series of reminders is good for you and your customers.

Accept payments online

When your business accepts payments online, especially via credit cards, it gives your customers more options to pay you: they can pay you at a time of day or night that suits them (not just during your business hours) and with a simple click from your invoice or reminder they can settle their debt with you.

Personalised and polite communications

If you’re firing off invoice reminders in haste or anger (which can happen if you’ve let overdue debts slide for too long), chances are you’ll be using language you’ll regret later. ezyCollect’s templates for reminders allow you to pre-write your email and SMS reminder messages, so they are polite, and brand aligned.

Send a thank you email

A “thank you for your payment” email is a really effective way to reinforce your customer’s prompt payment behaviour, but who has the time? ezyCollect’s software allows you to pre-set your thank you message so that as you receive payments, your customers are rewarded with your sincere thanks. It’s a nice touch that sets you up for the next transaction.

In our growing service economy, automation with the personal touch could just be your competitive advantage. If you like the sound of automating your accounts receivables but need a little help – why not get in touch with Carbon Business Systems – they’re our Guru’s and we’re happy to share!

Three Reasons to Evaluate Your Insurance Policy

It’s no surprise that SME’s change rapidly as they grow, whether it’s hiring staff, needing a bigger office, or purchasing new equipment. The thing many Business Owners loose track of during this time of change, is how adjustments to their business may impact their insurance needs.

Just like every small business re-evaluates their strategy for growth to accommodate an ever-fluctuating market-place and consumer buying habits, so too should they continually review their insurance policy.

To help you know what to watch out for, here are three common changes your business will experience that may necessitate a need to change your insurance.

Employing Staff. As a business grows, so does the need to employ people to help you get the job done. It doesn’t matter if you are operating as a sole trader, partnership, company or trust, it is mandatory for any business that employs staff in WA to have a Workers Compensation policy in place to comply with the Workers’ Compensation and Injury Management Act 1981.

Purchasing Machinery or Equipment. Businesses purchase new equipment and machinery for many reasons and rely upon them to keep the business running. Unfortunately, it is a common occurrence that Business Owners don’t alert their Insurance Broker about the purchase of new equipment which can leave them under insured following a claim. (In addition, insurance companies often include an “Under-Insurance Clause” which further reduces the settlement)

Moving Office. As cool as it is to move into a bigger and better office, part of the moving is being buried with paperwork. In-between the contracts, legal requirements and business documents, it’s easy to overlook your insurance policy. When moving it’s important to leave yourself a little extra time to consider if the move has changed your risk profile and update your policy accordingly.

The bottom line: As a Business Owner you need to reassess your policy options to see if the choices you’ve made in the past still make sense under the new business conditions. Before you break out in hives at the thought, remember, Carbon Insurance is always here to help. Contact us for a confidential chat 08 6444 6645.