ACN 168 673 569 ABN 35 880 724 657
CREDIT REPRESENTATIVE 458544 & 460456 AUSTRALIAN CREDIT LICENCE NUMBER 366520
INTERNAL DISPUTE RESOLUTION (IDR)
Should you have a complaint we will do the best to resolve it via our INTERNAL DISPUTE RESOLUTON process.
Complaints can be made by contacting our Complaints Contact person – Kim Dixon
- By email: firstname.lastname@example.org
- By written letter: PO BOX 1796 SUBIACO WA 6904
- By facsimile: (08) 9286 6899
- By telephone: (08) 9286 6888
- In person: 325 Churchill Avenue Subiaco WA 6008
We will endeavour to deal with your complaint as quickly as possible.
EXTERNAL DISPUTE RESOLUTION (EDR)
CARBON FINANCE is a member of an independent external dispute resolution scheme, the Credit & Investments Ombudsman (CIO). If at any time, you feel your complaint remains unresolved or you wish CIO to further investigate your complaint, you can contact CIO as detailed below:
CREDIT & INVESTMENTS OMBUDSMAN